Cover for Application Administrators Handbook

Application Administrators Handbook

Installing, Updating and Troubleshooting Software

Book2014

Authors:

Kelly C. Bourne

Application Administrators Handbook

Installing, Updating and Troubleshooting Software

Book2014

 

Cover for Application Administrators Handbook

Authors:

Kelly C. Bourne

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Book description

An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been lic ... read full description

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  2. Book chapterAbstract only

    Chapter 1 - What Does an Application Administrator Do?

    Pages 1-11

  3. Book chapterAbstract only

    Chapter 2 - Design

    Pages 12-19

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    Chapter 3 - Architecture

    Pages 20-40

  5. Book chapterAbstract only

    Chapter 4 - Features Common to Many Applications

    Pages 41-62

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    Chapter 5 - Specifics About Your Application

    Pages 63-77

  7. Book chapterAbstract only

    Chapter 6 - Taking Responsibility for an Application

    Pages 78-95

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    Chapter 7 - Change Control Management

    Pages 96-111

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    Chapter 8 - Installing Software

    Pages 112-130

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    Chapter 9 - Support Software

    Pages 131-149

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    Chapter 10 - Updates and Patches

    Pages 150-165

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    Chapter 11 - Supporting Your Application

    Pages 166-183

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    Chapter 12 - Disaster Recovery

    Pages 184-202

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    Chapter 13 - Handling Problems with an Application

    Pages 203-218

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    Chapter 14 - Operational Activities

    Pages 219-241

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    Chapter 15 - Security

    Pages 242-267

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    Chapter 16 - The Server

    Pages 268-295

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    Chapter 17 - Performance Tuning

    Pages 296-320

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    Chapter 18 - The Network

    Pages 321-328

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    Chapter 19 - Your Organization

    Pages 329-343

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    Chapter 20 - Users

    Pages 344-360

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    Chapter 21 - Leveraging the Vendor Relationship

    Pages 361-376

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    Chapter 22 - The Government Gets Involved

    Pages 377-386

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    Chapter 23 - Windows Tools

    Pages 387-429

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    Chapter 24 - UNIX Tools

    Pages 430-456

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    Chapter 25 - Linux Tools

    Pages 457-463

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    Chapter 26 - Tools for Your Toolbox

    Pages 464-478

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    Chapter 27 - Third-Party Tools

    Pages 479-495

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    Chapter 28 - Troubleshooting Tips

    Pages 496-512

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    Chapter 29 - Things to Do or Know How to Do in Advance

    Pages 513-528

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    Chapter 30 - Things Will Happen That You Don’t Want to Think About

    Pages 529-545

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    Chapter 31 - The End of Days—Decommissioning an Application

    Pages 546-556

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    Chapter 32 - Things Every Application Administrator Should Know

    Pages 557-570

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    Chapter 33 - Education

    Pages 571-582

  35. Book chapterAbstract only

    Chapter 34 - Parting Advice

    Pages 583-590

  36. Book chapterNo access

    Index

    Pages 591-606

About the book

Description

An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these applications be kept running. The importance of application administrators and the level to which organizations depend upon them is easily overlooked.

Application Administrators Handbook provides an overview of every phase of administering an application, from working with the vendor before installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an application administrator must be able to handle.

An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these applications be kept running. The importance of application administrators and the level to which organizations depend upon them is easily overlooked.

Application Administrators Handbook provides an overview of every phase of administering an application, from working with the vendor before installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an application administrator must be able to handle.

Key Features

  • Learn how to install, administer and maintain key software applications throughout the product life cycle
  • Get detailed, hands-on instructions on steps that should be taken before installing or upgrading an application to ensure continuous operation
  • Identify repetitive tasks and find out how they can be automated, thereby saving valuable time
  • Understand the latest on government mandates and regulations, such as privacy, SOX, HIPAA, PCI, and FISMA and how to fully comply
  • Learn how to install, administer and maintain key software applications throughout the product life cycle
  • Get detailed, hands-on instructions on steps that should be taken before installing or upgrading an application to ensure continuous operation
  • Identify repetitive tasks and find out how they can be automated, thereby saving valuable time
  • Understand the latest on government mandates and regulations, such as privacy, SOX, HIPAA, PCI, and FISMA and how to fully comply

Details

ISBN

978-0-12-398545-3

Language

English

Published

2014

Copyright

Copyright © 2014 Elsevier Inc. All rights reserved.

Imprint

Morgan Kaufmann

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Authors

Kelly C. Bourne