Can artificial intelligence enable the government to respond more effectively to major public health emergencies? ——Taking the prevention and control of Covid-19 in China as an example

Highlights

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With the rapid development of Chinese society and economy, public health incidents have seriously threatened the harmony and stability of the society and the safety of people's lives and property. In responding to such major public health emergencies, the joint efforts of the government and the people are very important, and the government plays an important role. The government's response measures and policies, as well as the ability of public relations in crisis, are directly related to the safety and security of the people. Therefore, in responding to major public health emergencies, effective public relations behaviors and government measures are very important.

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In response to this year’s COVID-19 new coronavirus outbreak that has caused serious losses to the global economy, this article attempts to use modern advanced artificial intelligence technology and modern social science and technology to provide technical assistance and support for the prevention and control of major public health events to improve Chinese government’s public relations capacity and level in response to public health emergencies. This article attempts to use the 3S technology closely related to artificial intelligence technology to design and establish a public health emergency system in order to improve the government's response and decision-making capabilities to public health emergencies and reduce the occurrence of emergencies.

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The results of the study showed that among the 298 respondents, 145 believed that public health emergencies depend on human-to-human transmission, while 169 believed that most of the information transmitted by mobile phones was acceptable, while 89 believed that most of the information obtained by relying on television media is acceptable. This shows that the use of artificial intelligence technology can effectively solve and prevent the further development of the situation, while improving the government's ability and level to respond to major public health emergencies, and can increase the government's reputation among the people.

Abstract

In recent years, public health emergencies have occurred frequently, posing a serious threat to the regional economy and the safety of people's lives and property. In particular, the outbreak of the COVID-19 novel coronavirus this year has caused serious losses to the global economy. On this basis, this article attempts to use modern advanced artificial intelligence technology and modern social science and technology to provide technical assistance and support for the prevention and control of major public health incidents, in order to improve the Chinese government's public relations capabilities and response to public health emergencies. Ability and level. This article attempts to use 3S technology closely related to artificial intelligence technology to design and establish a public health emergency response system, so as to improve the government's response and decision-making ability to respond to and deal with public health emergencies, and reduce the occurrence of emergencies. The results showed that among the 298 respondents, 145 believed that public health emergencies depend on human-to-human transmission. Most event information is acceptable, while 169 people who rely on mobile phones for information think that most of them are acceptable, and 89 people who rely on TV media for information think that most of them are acceptable. It shows that the use of artificial intelligence technology can effectively solve and prevent the further development of the situation, and at the same time improve the government's ability and level to respond to major public health emergencies, and increase the government's prestige in the eyes of the public.