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Volume 104

Pages 1-654 (November 2019)

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Special issue on "Servitization in ecosystems and inter-organizational networks"
Special issue on "Bridging marketing theory - practice gap to enhance firm performance"
Regular papers

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1. select article Editorial Board
  Full text access
  Editorial Board
  Pages ii-vi
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Special issue on "Servitization in ecosystems and inter-organizational networks"
1. select article Digital servitization business models in ecosystems: A theory of the firm
  Research articleOpen access
  Digital servitization business models in ecosystems: A theory of the firm
  Marko Kohtamäki, Vinit Parida, Pejvak Oghazi, Heiko Gebauer, Tim Baines
  Pages 380-392
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2. select article Make-or-buy configurational approaches in product-service ecosystems and performance
  Research articleAbstract only
  Make-or-buy configurational approaches in product-service ecosystems and performance
  Oscar F. Bustinza, Esteban Lafuente, Rodrigo Rabetino, Yancy Vaillant, Ferran Vendrell-Herrero
  Pages 393-401
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3. select article The internal ecosystem of high performance work system and employee service-providing capability: A contingency approach for servitizing firms
  Research articleAbstract only
  The internal ecosystem of high performance work system and employee service-providing capability: A contingency approach for servitizing firms
  Kibok Baik, Kyoung Yong Kim, Pankaj C. Patel
  Pages 402-410
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4. select article Solutions in business networks: Implications of an interorganizational perspective
  Research articleAbstract only
  Solutions in business networks: Implications of an interorganizational perspective
  Klas Hedvall, Siri Jagstedt, Anna Dubois
  Pages 411-421
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5. select article Independent distributors in servitization: An assessment of key internal and ecosystem-related problems
  Research articleAbstract only
  Independent distributors in servitization: An assessment of key internal and ecosystem-related problems
  Dusana Hullova, Pavel Laczko, Johan Frishammar
  Pages 422-437
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6. select article The value architecture of servitization: Expanding the research scope
  Research articleAbstract only
  The value architecture of servitization: Expanding the research scope
  Patricia Carolina Garcia Martin, Andreas Schroeder, Ali Ziaee Bigdeli
  Pages 438-449
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7. select article Organizing for digital servitization: A service ecosystem perspective
  Research articleOpen access
  Organizing for digital servitization: A service ecosystem perspective
  Alexey Sklyar, Christian Kowalkowski, Bård Tronvoll, David Sörhammar
  Pages 450-460
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8. select article Servitization of global service network actors – A contingency framework for matching challenges and strategies in service transition
  Research articleAbstract only
  Servitization of global service network actors – A contingency framework for matching challenges and strategies in service transition
  Wiebke Reim, David R. Sjödin, Vinit Parida
  Pages 461-471
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9. select article Paths to service capability development for servitization: Examining an internal service ecosystem
  Research articleAbstract only
  Paths to service capability development for servitization: Examining an internal service ecosystem
  Marin Jovanovic, Jawwad Z. Raja, Ivanka Visnjic, Frank Wiengarten
  Pages 472-485
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10. select article Servitization as business model contestation: A practice approach
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  Servitization as business model contestation: A practice approach
  Teea Palo, Maria Åkesson, Nina Löfberg
  Pages 486-496
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11. select article New service development by manufacturing firms: Effects of customer participation under environmental contingencies
  Research articleAbstract only
  New service development by manufacturing firms: Effects of customer participation under environmental contingencies
  Todd Morgan, Sergey Alexander Anokhin, Joakim Wincent
  Pages 497-505
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12. select article Managing ecosystems for service innovation: A dynamic capability view
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  Managing ecosystems for service innovation: A dynamic capability view
  Heiner Lütjen, Carsten Schultz, Frank Tietze, Florian Urmetzer
  Pages 506-519
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Special issue on "Bridging marketing theory - practice gap to enhance firm performance"
1. select article Bridging marketing theory - practice gap to enhance firm performance: Introduction to the special issue
  Research articleAbstract only
  Bridging marketing theory - practice gap to enhance firm performance: Introduction to the special issue
  Florin Sabin Foltean
  Pages 520-528
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2. select article Market-driving strategy and personnel attributes: Top management versus middle management
  Research articleAbstract only
  Market-driving strategy and personnel attributes: Top management versus middle management
  Vlasis Stathakopoulos, Konstantinos G. Kottikas, Ioannis G. Theodorakis, Efthymia Kottika
  Pages 529-540
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3. select article Enabling value co-creation with consumers as a driver of business performance: A dual perspective of Polish manufacturing and service SMEs
  Research articleAbstract only
  Enabling value co-creation with consumers as a driver of business performance: A dual perspective of Polish manufacturing and service SMEs
  Piotr Zaborek, Jolanta Mazur
  Pages 541-551
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4. select article Sales intra-functional flexibility: Its relationship to performance and moderating effects on role stressors
  Research articleAbstract only
  Sales intra-functional flexibility: Its relationship to performance and moderating effects on role stressors
  Milena Micevski, Belinda Dewsnap, John W. Cadogan, Selma Kadic-Maglajlic, Nathaniel Boso
  Pages 552-562
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5. select article Customer relationship management capabilities and social media technology use: Consequences on firm performance
  Research articleAbstract only
  Customer relationship management capabilities and social media technology use: Consequences on firm performance
  Florin Sabin Foltean, Simona Mihaela Trif, Daniela Liliana Tuleu
  Pages 563-575
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6. select article Consumers' ethical perceptions of social media analytics practices: Risks, benefits and potential outcomes
  Research articleAbstract only
  Consumers' ethical perceptions of social media analytics practices: Risks, benefits and potential outcomes
  Nina Michaelidou, Milena Micevski
  Pages 576-586
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7. select article Modeling the role of consumer xenocentrism in impacting preferences for domestic and foreign brands: A mediation analysis
  Research articleAbstract only
  Modeling the role of consumer xenocentrism in impacting preferences for domestic and foreign brands: A mediation analysis
  Adamantios Diamantopoulos, Olga Davydova, Maja Arslanagic-Kalajdzic
  Pages 587-596
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8. select article The relational value of perceived brand globalness and localness
  Research articleAbstract only
  The relational value of perceived brand globalness and localness
  Christina Sichtmann, Vasileios Davvetas, Adamantios Diamantopoulos
  Pages 597-613
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9. select article Stereotyping global brands: Is warmth more important than competence?
  Research articleOpen access
  Stereotyping global brands: Is warmth more important than competence?
  Živa Kolbl, Maja Arslanagic-Kalajdzic, Adamantios Diamantopoulos
  Pages 614-621
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10. select article Multiple consumer identities and the crossover effect of the EU identity in predicting domestic and foreign product preferences
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  Multiple consumer identities and the crossover effect of the EU identity in predicting domestic and foreign product preferences
  Milena Micevski, Georgios Halkias, Marc Herz
  Pages 622-631
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11. select article The interplay of strategic and internal green marketing orientation on competitive advantage
  Research articleAbstract only
  The interplay of strategic and internal green marketing orientation on competitive advantage
  Karolos-Konstantinos Papadas, George J. Avlonitis, Marylyn Carrigan, Lamprini Piha
  Pages 632-643
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12. select article Being engaged is a good thing: Understanding sustainable consumption behavior among young adults
  Research articleAbstract only
  Being engaged is a good thing: Understanding sustainable consumption behavior among young adults
  Selma Kadic-Maglajlic, Maja Arslanagic-Kalajdzic, Milena Micevski, Jasmina Dlacic, Vesna Zabkar
  Pages 644-654
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Regular papers
1. select article When CSR-based identification backfires: Testing the effects of CSR-related negative publicity
  Research articleAbstract only
  When CSR-based identification backfires: Testing the effects of CSR-related negative publicity
  Sabine Einwiller, Bettina Lis, Christopher Ruppel, Sankar Sen
  Pages 1-13
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2. select article Institutional pressure, ultimate ownership, and corporate carbon reduction engagement: Evidence from China
  Research articleAbstract only
  Institutional pressure, ultimate ownership, and corporate carbon reduction engagement: Evidence from China
  Fangjun Wang, Junqin Sun, Yang Stephanie Liu
  Pages 14-26
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3. select article Patterns of product improvements and customer response
  Research articleAbstract only
  Patterns of product improvements and customer response
  K. Sivakumar, Cong Feng
  Pages 27-43
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4. select article The impact of mortality anxiety on attitude toward product innovation
  Research articleAbstract only
  The impact of mortality anxiety on attitude toward product innovation
  Benjamin Boeuf
  Pages 44-60
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5. select article Powered to craft? The roles of flexibility and perceived organizational support
  Research articleAbstract only
  Powered to craft? The roles of flexibility and perceived organizational support
  Raymond Loi, Xiaowan Lin, Alice J.M. Tan
  Pages 61-68
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6. select article Does big data enhance firm innovation competency? The mediating role of data-driven insights
  Research articleAbstract only
  Does big data enhance firm innovation competency? The mediating role of data-driven insights
  Maryam Ghasemaghaei, Goran Calic
  Pages 69-84
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7. select article Corporate governance and financial stability in US banks: Do indirect interlocks matter?
  Research articleAbstract only
  Corporate governance and financial stability in US banks: Do indirect interlocks matter?
  Roba Ashraf Abdelbadie, Aly Salama
  Pages 85-105
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8. select article CEO narcissism and corporate social responsibility: Does CEO narcissism affect CSR focus?
  Research articleAbstract only
  CEO narcissism and corporate social responsibility: Does CEO narcissism affect CSR focus?
  Marwan Al-Shammari, Abdul Rasheed, Hussam A. Al-Shammari
  Pages 106-117
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9. select article Bad weather ahead: Pre-recession characteristics and the severity of recession impact
  Research articleOpen access
  Bad weather ahead: Pre-recession characteristics and the severity of recession impact
  Eirik Sjåholm Knudsen
  Pages 118-130
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10. select article Developing a hybrid analytics approach to measure the efficiency of deposit banks
  Research articleAbstract only
  Developing a hybrid analytics approach to measure the efficiency of deposit banks
  Hasan Dincer, Umit Hacioglu, Ekrem Tatoglu, Dursun Delen
  Pages 131-145
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11. select article The use of electrodermal activity (EDA) measurement to understand consumer emotions – A literature review and a call for action
  Research articleAbstract only
  The use of electrodermal activity (EDA) measurement to understand consumer emotions – A literature review and a call for action
  Delphine Caruelle, Anders Gustafsson, Poja Shams, Line Lervik-Olsen
  Pages 146-160
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12. select article Influence of company Facebook activities on recruitment success
  Research articleAbstract only
  Influence of company Facebook activities on recruitment success
  Dimitri Golovko, Jan H. Schumann
  Pages 161-169
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13. select article Birds of a feather flocked together look abundant: The visual gestalt effect of an assortment presentation
  Research articleAbstract only
  Birds of a feather flocked together look abundant: The visual gestalt effect of an assortment presentation
  Ha Kyung Lee, Ho Jung Choo
  Pages 170-182
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14. select article How stories generate consumer engagement: An exploratory study
  Research articleAbstract only
  How stories generate consumer engagement: An exploratory study
  Laurence Dessart, Valentina Pitardi
  Pages 183-195
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15. select article The downside of prominence in a network of marketing alliances
  Research articleAbstract only
  The downside of prominence in a network of marketing alliances
  Jameson K.M. Watts, Kenneth W. Koput
  Pages 196-205
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16. select article A multi-method study of social ties and crowdfunding success: Opening the black box to get the cash inside
  Research articleAbstract only
  A multi-method study of social ties and crowdfunding success: Opening the black box to get the cash inside
  Mark Simon, Steven J. Stanton, Janell D. Townsend, John Kim
  Pages 206-214
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17. select article The dark side of board network centrality: Evidence from merger performance
  Research articleAbstract only
  The dark side of board network centrality: Evidence from merger performance
  Qizhi Tao, Haoyu Li, Qun Wu, Ting Zhang, Yingjun Zhu
  Pages 215-232
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18. select article The entitlement/forgiveness conflict of self-relevant and self-neutral relationships during service failure and recovery
  Research articleAbstract only
  The entitlement/forgiveness conflict of self-relevant and self-neutral relationships during service failure and recovery
  Jeremy S. Wolter, Todd J. Bacile, Jeffery S. Smith, Michael Giebelhausen
  Pages 233-246
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19. select article Capturing dynamics in the value for brand recommendations from word-of-mouth conversations
  Research articleAbstract only
  Capturing dynamics in the value for brand recommendations from word-of-mouth conversations
  Anita Luo, Andrew Baker, Naveen Donthu
  Pages 247-260
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20. select article Does leader turnover intention hinder team innovation performance? The roles of leader self-sacrificial behavior and empathic concern
  Research articleAbstract only
  Does leader turnover intention hinder team innovation performance? The roles of leader self-sacrificial behavior and empathic concern
  Wan Jiang, Linlin Wang, Zhaofang Chu, Chundong Zheng
  Pages 261-270
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21. select article Making bad look good: The counterpersuasive effects of natural labels on (dangerous) vice goods
  Research articleAbstract only
  Making bad look good: The counterpersuasive effects of natural labels on (dangerous) vice goods
  Cassandra Denise Davis, Scot Burton
  Pages 271-282
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22. select article This product works well (for me): The impact of first-person singular pronouns on online review helpfulness
  Research articleAbstract only
  This product works well (for me): The impact of first-person singular pronouns on online review helpfulness
  Fang Wang, Sahar Karimi
  Pages 283-294
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23. select article Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement
  Research articleAbstract only
  Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement
  Nathalie Demoulin, Kim Willems
  Pages 295-306
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24. select article From suffering firm to suffering family? How perceived firm performance relates to managers' work-to-family conflict
  Research articleAbstract only
  From suffering firm to suffering family? How perceived firm performance relates to managers' work-to-family conflict
  Kimberly A. Eddleston, Philipp Sieger, Fabian Bernhard
  Pages 307-321
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25. select article The effects of goal orientation on goal pursuit
  Research articleAbstract only
  The effects of goal orientation on goal pursuit
  Anirban Som, Chris Dubelaar, Rafi M.M.I. Chowdhury
  Pages 322-332
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26. select article Literature review as a research methodology: An overview and guidelines
  Research articleOpen access
  Literature review as a research methodology: An overview and guidelines
  Hannah Snyder
  Pages 333-339
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27. select article Enhancing task performance through effective training: The mediating role of work environment and moderating effect of non-mandatory training
  Research articleAbstract only
  Enhancing task performance through effective training: The mediating role of work environment and moderating effect of non-mandatory training
  Joanna Carlisle, Ramudu Bhanugopan, Brian D'Netto
  Pages 340-349
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28. select article Integration and risk contagion in financial crises: Evidence from international stock markets
  Research articleAbstract only
  Integration and risk contagion in financial crises: Evidence from international stock markets
  Konstantinos Gkillas, Athanasios Tsagkanos, Dimitrios I. Vortelinos
  Pages 350-365
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29. select article The influence of contrasting values on consumer receptiveness to ethical information and ethical choices
  Research articleAbstract only
  The influence of contrasting values on consumer receptiveness to ethical information and ethical choices
  Victoria-Sophie Osburg, Pervaiz Akhtar, Vignesh Yoganathan, Fraser McLeay
  Pages 366-379
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ISSN: 0148-2963

Volume 104

Pages 1-654 (November 2019)

Actions for selected articles

Contents

Special issue on "Servitization in ecosystems and inter-organizational networks"

Special issue on "Bridging marketing theory - practice gap to enhance firm performance"

Regular papers