Can artificial intelligence enable the government to respond more effectively to major public health emergencies? ——Taking the prevention and control of Covid-19 in China as an example

https://doi.org/10.1016/j.seps.2021.101029Get rights and content

Highlights

With the rapid development of Chinese society and economy, public health incidents have seriously threatened the harmony and stability of the society and the safety of people's lives and property. In responding to such major public health emergencies, the joint efforts of the government and the people are very important, and the government plays an important role. The government's response measures and policies, as well as the ability of public relations in crisis, are directly related to the safety and security of the people. Therefore, in responding to major public health emergencies, effective public relations behaviors and government measures are very important.

In response to this year’s COVID-19 new coronavirus outbreak that has caused serious losses to the global economy, this article attempts to use modern advanced artificial intelligence technology and modern social science and technology to provide technical assistance and support for the prevention and control of major public health events to improve Chinese government’s public relations capacity and level in response to public health emergencies. This article attempts to use the 3S technology closely related to artificial intelligence technology to design and establish a public health emergency system in order to improve the government's response and decision-making capabilities to public health emergencies and reduce the occurrence of emergencies.

The results of the study showed that among the 298 respondents, 145 believed that public health emergencies depend on human-to-human transmission, while 169 believed that most of the information transmitted by mobile phones was acceptable, while 89 believed that most of the information obtained by relying on television media is acceptable. This shows that the use of artificial intelligence technology can effectively solve and prevent the further development of the situation, while improving the government's ability and level to respond to major public health emergencies, and can increase the government's reputation among the people.

Abstract

In recent years, public health emergencies have occurred frequently, posing a serious threat to the regional economy and the safety of people's lives and property. In particular, the outbreak of the COVID-19 novel coronavirus this year has caused serious losses to the global economy. On this basis, this article attempts to use modern advanced artificial intelligence technology and modern social science and technology to provide technical assistance and support for the prevention and control of major public health incidents, in order to improve the Chinese government's public relations capabilities and response to public health emergencies. Ability and level. This article attempts to use 3S technology closely related to artificial intelligence technology to design and establish a public health emergency response system, so as to improve the government's response and decision-making ability to respond to and deal with public health emergencies, and reduce the occurrence of emergencies. The results showed that among the 298 respondents, 145 believed that public health emergencies depend on human-to-human transmission. Most event information is acceptable, while 169 people who rely on mobile phones for information think that most of them are acceptable, and 89 people who rely on TV media for information think that most of them are acceptable. It shows that the use of artificial intelligence technology can effectively solve and prevent the further development of the situation, and at the same time improve the government's ability and level to respond to major public health emergencies, and increase the government's prestige in the eyes of the public.

Keywords

Technology empowerment perspective
Artificial intelligence
Major public health emergencies
New crown pneumonia epidemic

Dr. Lei Zhu works as Lecturer and Director of BA Marketing for Eurasia University (China). He acquired Bachelor Degree of Business Administration & Marketing in Manchester Metropolitan University. As one of the International Scholarship winners, he also earned MSc Financial Services Management and PhD in Business and Management at the University of Salford. His main research interests include world economy, regional economics, spatial agglomeration, international higher education, etc.

Peilin Chen was born in 1978 in Xinxiang, Henan Province, China. He received his PhD from Beijing Normal University, and then did postdoctoral research at Beihang University. Currently, He works at the China University of Labor Relations in Beijing. His research interests include decision analysis and application, project management and system simulation, psychometric measurement and evaluation, etc.

Dandan Dong was born in Lianyungang, Jiangsu, P.R. China, in 1994. Now, she studies in School of journalism & communication, Nanjing University, reading a doctorate in Management. Her research interests include communication and society, mediatization and artificial intelligence.

Dr. Zhixin Wang works as an associate professor for Hebei University (China). He acquired Ph.D Degree of World Economy in Northwest University. He is the leading researcher in the program 19BJL130 funded by National Social Science Fund of China. His main research interests include political uncertainty, public governance, world economy, regional economics, etc.

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