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Table of contents
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Chapter 1 - Business process change
Pages 1-21 - Book chapterNo access
Appendix 1 - Business problem analysis checklist
Pages 457-465 - Book chapterNo access
Appendix 2 - Core business process modeling notation
Pages 467-473 - Book chapterNo access
Appendix 3 - Business process standards
Pages 475-481 - Book chapterNo access
Appendix 4 - Processes and capabilities
Pages 483-488 - Book chapterNo access
Appendix 5 - Process analysis diagrams used in this book
Pages 489-490 - Book chapterNo access
Index
Pages 491-497
About the book
Description
Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.
Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.
Key Features
- Covers Business Process Management Systems and the integration of process redesign and Six Sigma
- Explores how different process elements fit together, including the human aspects of process redesign
- Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
- Offers invaluable, detailed case studies demonstrating how these key methods are implemented
- Covers Business Process Management Systems and the integration of process redesign and Six Sigma
- Explores how different process elements fit together, including the human aspects of process redesign
- Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
- Offers invaluable, detailed case studies demonstrating how these key methods are implemented
Details
ISBN
978-0-12-815847-0
Language
English
Published
2019
Copyright
Copyright © 2019 Elsevier Inc. All rights reserved.
Imprint
Morgan Kaufmann