Cover for Breakthrough IT Change Management

Breakthrough IT Change Management

How to Get Enduring Change Results

Book2004

Authors:

Bennet P. Lientz and Kathryn P. Rea

Breakthrough IT Change Management

How to Get Enduring Change Results

Book2004

 

Cover for Breakthrough IT Change Management

Authors:

Bennet P. Lientz and Kathryn P. Rea

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Book description

This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through cle ... read full description

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  2. Book chapterNo access

    Appendix 1 - The Magic Cross Reference

    Pages 301-302

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    Appendix 2 - Further Reading

    Page 303

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    About the Authors

    Page 305

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    Index

    Pages 307-311

About the book

Publisher's Note: Transferred to Taylor & Francis as of 2011

Description

This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works.
Readers will develop a change management strategy
that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.
The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.

This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works.
Readers will develop a change management strategy
that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.
The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.

Key Features

* This method has been used successfully in over 70 organizations in over 20 countries.
* Commonsense and jargon-free approach focuses on the realities of implementing change in real world
* Most of the book deals with getting the change established, measurement, and practical ways to sustain the change long-term

* This method has been used successfully in over 70 organizations in over 20 countries.
* Commonsense and jargon-free approach focuses on the realities of implementing change in real world
* Most of the book deals with getting the change established, measurement, and practical ways to sustain the change long-term

Details

ISBN

978-0-7506-7686-1

Language

English

Published

2004

Copyright

Copyright © 2004 Elsevier Inc. All rights reserved

Imprint

Butterworth-Heinemann

Authors

Bennet P. Lientz

John E. Anderson Graduate School of Management, University of California, Los Angeles (UCLA)

Kathryn P. Rea

The Consulting Edge, Inc., Beverly Hills, California